- We will fully refund within 1 to 2 working days from application date if the order received is damaged/defect and is non-replaceable. We will not accept any complaint of any order after 3 (Three) days from the date of delivery of the order.
- We will not accept any type of damage/defective, seal broken or wrong product from customers for return /refund of products
- If you have ordered multiple items, you can initiate a return/refund for any individual item.You must return the order in original and proper packaging.
- Refund request for your order will be honored as following :
- 100% Refund : If request received before the order is dispatched and payment done via Bank Transfer.
- 96.5% Refund : If request received before the order is dispatched and payment done via Payment Gateway/Bkash/Nogod. Payment Gateway fee will be deducted as they won’t refund their fee after the transaction is successful. Checkout their policy here.
- 90% refund – If request received after the order is dispatched.
- No Refund : If the item is delivered and you no longer need/require the item although the item is working perfectly.